Observation and inspection: planning the care process together
During an observation or inspection, clients go through their care process together with the care institution, either virtually or in person.
Of interest to:
- patients and clients
- care institutions
Recommended for:
- improving the care process for patients/clients in a care institution
During observation and inspection:
- clients indicate problem areas
- they express their appreciation
- they make suggestions for improvements
Observations and inspections are goal-driven, from general to specific. From changes in the environment to side effects from the use of medication.
Cliëntenbelang Amsterdam conducts care inspections
Publicarea has developed the ‘Zorgschouw’ (care inspection) tool to help care institutions develop the best possible living environment in and around the institution’s location. The ‘Zorgschouw’ tool is not freely available. A three-hour programme will explain the opportunities for improvement.
Additional information
Further information on observations and inspection can be found on the zorgvoorbeter.nl website (in Dutch).